Not In Service Phone Calls
COX Corporate customer service was not helpful either they spew. This "do not call" file is updated monthly and distributed four times a year -- January, April, July, and October. • FreeDID numbers cannot be ported away (LNP’d) from IPComms. Join the conference call as a participant. However, in practice, this GSM service is rarely used because. So you should treat the follow up the same way you would with a traditional interview and send a well-written personal letter. We make it easy to research and contact all of the companies offering service in your area; including both the large national carriers and all of the. I registered in a few places incduincl Facebook, and I am getting those calls quite often. After five months of phone calls and e-mails, I have still not had a sensible and productive conversation with anyone at Talk Talk. By submitting this form, I agree to be contacted by CPI even if I'm on a Do Not Call list. Simple, visual, and free to use, you can easily set up and join free conference calls without PINS, see who is on the call, and use powerful conferencing features. Instead of dropping the call, it'll actually be handed off to the other service provider. Upgrade to the finest home phone service with Ooma Premier. If you have a Google Voice phone number, calls made from Gmail will display this number as the outbound caller ID. , that happened to me just now. For example, if the service charge was 20p a minute, the organisation you are calling might say: "Calls cost 20p a minute, plus your phone company's access charge". Tell us which service you need and where to come. How do I transfer my mobile number? 1. Register online for their free Do Not Call List service; click on DO NOT CALL LIST and follow their instructions. This icon indicates the service is ready. Phone Call vs. If you do, the call might be placed over your mobile provider's network, not the Vonage network and you could incur costs. Things are getting better, but it still feels like we’re dealing with variations on the theme of “You don’t. Well, until a company actually takes someone… Whoops!. Not anymore. Even obscure phone functions like *69 and call blocking are available. When the service is on, your phone will not ring if callers have blocked the display of their number. Among the services available: discount U. calls from a line that's not in service? My phone just rang a couple of minutes ago and the person hung up right before I answered. If you are told that it takes a month or two to get on the company's "Do Not Call List", tell the caller that if he calls again, you will take their product or service and not pay for it. I noticed a week ago that caller ID was not working and now no calls at all. Callers will not know that you’ve blocked their number. If it's not locked, just select Answer. Compatible mobile apps are. netTALK provides Residential VoIP Phone Service which features Free Worldwide In-Network Calls and Unlimited 4G LTE Business Wireless Cellular Service at an affordable low-cost price with no contracts. Elevator Phone Device and Service Comparison. Using a Certified Do Not Call Law Compliance Service Provider, ensures your data passes through a compliance repository list before each call, is dated and archived by third party experts, ready in the timeframe and format required by the FCC, FTC, State AG’s or consumer litigator in case of any problem. International long distance service is available to select destinations only, which are subject to change at any time. In our Emergency 911 phone we program the phone so it is clearly identified as a cellular phone with no phone number or system ID therefore the carrier has little concern of any fraud and the percent of 911, credit card and collect calls connecting is much improved. Aside from the bad service - calls constantly dropping and not being able to make calls in areas where I observe others using their cell service with ease - I have been given misinformation by Simple Mobile on several occasions. If 4G Calling is available, you can just dial the number you want to call like. Special Information Tone signal for "vacant circuit" when you pick up the phone. someone called, and then I called the number back not 5 min. Looking for Optimum Voice support? Learn more about setting up your voicemail, call forwarding, managing phone features, blocking unwanted calls and more. Often accessible from other countries, although this is not guaranteed and the caller may incur charges. For domestic calls to a Chinese cell phone number, dial a 0 before the mobile phone number. I having a problem with the "this number is out of service" voicemail. Simply ask Alexa to call any of your Skype contacts or read a phone number out loud to call it. Callers will not know that you’ve blocked their number. Unlimited calls and texts across the U. En español | Your phone number may be listed among the nearly 210 million on the National Do Not Call Registry — but you're still getting calls anyway, perhaps even more than before. to the first virtual phone system with integrated contact management, collaboration, and call tracking Learn more…. With Jail Calls, this problem is solved in a legal manner that will allow you to speak with your friend or loved one who is in the correctional facility. Chrome for Android automatically detects phone numbers and allows users to click to call, but does not wrap the phone numbers in hyperlinks or apply any special styles. They timed their call to coincide with some actual upgrades AT&T was doing at the time, so they seemed extra legit. 911 technology was developed before mobile phones. This is the second time I've been through this with them. You are not allowed to use this service for any illegal activites at any time. So I went and bought another phone, and it's not ringing at all. President Trump, in a personal phone call to a grieving military father, offered him $25,000 and said he would direct his staff to establish an online fundraiser for the family, but neither. Turn off call forwarding. You might not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date, or if there's a problem with your network. I don't receive a missed call and so I have no knowledge of people ever calling me. If you don't have unlimited minutes, you'll be billed for all forwarded calls according to your plan. Select Ignore to send the call right to voicemail, or select Text reply and text a response instead. This icon indicates the service is not ready. this signal strength will vary. Both MessageBank® and Telstra Home Messages 101 provide a personal answering service if your phone line is busy or you can't get to the phone. It is a computerized system calling you. If you receive unwanted phone calls or are harassed by telemarketers, here are some different ways of blocking phone calls. Acceptable Use Policy applies to all included calls. Other services, such as toll-free dial-around enable callers to initiate a telephone call through a third party without exchanging phone numbers. Suitable for any business size or industry 3CX can accommodate to your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. The cancellation of the phone service on the line will be automatically so there is not need for you to contact Telstra. So you should treat the follow up the same way you would with a traditional interview and send a well-written personal letter. Message left was informing me that there was fraudulent activity on my social security number and to call back at my earliest convenience before legal proceedings begin. Sorry for the interruption. Be patient — the Do Not Call List service can be slow at times. Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry. Call Screen is not a foolproof way to stop unwelcome calls. The Starter TV package is not an eligible Bell service. Automated phone bots keep interrupting your dinner with their pre-recorded marketing messages? Play the U. No, the only phone service you need is domestic calling within the U. Get affordable international calling to mobiles and landlines anytime – day or night. You do not have to be on the offender's visitor list in order to register and receive phone calls from the offender. See 911 for details. Calls from political campaigns. Home phone service resolutions. If you don’t have a calls package, charges may apply, check your provider’s tariff guide. Other readers have claimed that it's the type of cell phone service that matters, citing that it is only possible with T-Mobile phones because that company's network is unique. Find your phone on the map and never lose it again!. Telzio offers a reliable, cloud based business phone system, business VoIP, toll free numbers, and live call tracking. It will ring a couple of times and then stop. • FreeDID numbers cannot be ported away (LNP’d) from IPComms. The mobile app we've used on an iPhone is user-friendly and works great each time we need it. Do not allow yourself to be a victim any longer. Just try your hardest to remember that telemarketers are hardworking individuals, just like you. Calls must originate from the US, or Puerto Rico. Sign up for a free account today. To make a free phone call, you do not need to download software or install additional browser plugins. Forward telephone calls to landline or mobile phones. this signal strength will vary. With Jail Calls, this problem is solved in a legal manner that will allow you to speak with your friend or loved one who is in the correctional facility. One important tool in dealing with companies is customer's ability to record customer service calls, but many wonder if it's legal or not. First you connect any household phone to magicJack. Call Us! 1800 55 1800. WirelessAdvisor. The only way to access the Internet is by connecting to a Wi-Fi network. If you want to use this type of phone service with your antique telephones, and you want to be able to dial out, you need to purchase a pulse-to-tone converter (otherwise, your rotary. Calls that you have opted in to receive. Not receiving phone calls Not getting missed call alert. If you do not have an iPhone or Android, link any mobile phone numberand make calls on the go. So I checked it myself by calling my cell phone from a landline and it's true -- my phone doesn't ring, show an incoming call or display a missed call notification. If you're on the phone and you move from one cell to another -- but the cell you move into is covered by another service provider, not yours. Caller ID is a free service that lets you know who is calling by displaying their number on your phone. A Google representative may call your business if you're a Google AdWords user. If you have a Google Voice phone number, calls made from Gmail will display this number as the outbound caller ID. Special Information Tone signal for "vacant circuit" when you pick up the phone. Barring of Outgoing Calls. Even if your phone is locked, you can call your carrier and ask for unlocking it. , so I know a lot of things but not a lot about one thing. How To Fix No Service On iPhone - The Easy Way When iPhone says no service it means you can't use it for the basic things, such as texting, calling, and using mobile data. Lifeline is a subsidy program that provides for a discount on phone service to qualified low-income individuals. Network usage will be debited from the funds available on the Prepaid Phone Card on a real time basis in full minute increments as the call progresses. You may choose to manage annoyance calls using other AT&T Landline, Wireless and Messaging products. The central office monitors this loop current and interprets it as a request for service. Other readers have claimed that it's the type of cell phone service that matters, citing that it is only possible with T-Mobile phones because that company's network is unique. Many phone numbers listed here only work when dialed from within their associated countries or regions. Please note: If you feel the need to press the Call Button to make a test call, please remain on the line with the agent - do not hang up. Check out our new site ComedyCalls. Bell is not obligated to provide the Bundle Discount for the duration of any term contract for Eligible Services, including the Discountable Services; see bell. Face-to-Face Posted on September 16, 2011 by Steve Morgan How do you know when it is best to communicate with an email or whether you should pick up the phone and call?. No, it does not. Maybe you're performing a delicate sting operation…or maybe you just want to make sure you're getting the best customer service possible. Spectrum Home Phone offers reliable, unlimited calling anywhere in the U. If you are receiving a good signal and service try power cycle your phone by removing the battery while the phone is on, leaving it off for about 3 seconds. Allworx is an all-in-one VoIP communication platform that helps SMBs create a customized business phone system at an affordable price. That also will not work even if you could block unlimited numbers you would get the same amount of robo calls always from a different number so here we can establish that cox is not consumer focused they are revinue focused they want to sell us a feature that does not even work. Unlike the Exchange UM Subscriber Access that pretty much does the same thing when accessed via phone, the Play on Phone feature initiates the call from Outlook or Outlook Web App , rings your phone and plays the specific message you selected. You may think there's only one style of communication - after all, one person talks and another person listens. I got rid of all the RealAudio files in favor of MP3s because RealAudio software grew too big for my liking, and just about everybody has heard of the MP3. Restart the Phone. Choose your own virtual phone number for the U. NOTE: Do not use speed dial or select the number you want to call from your contact list when calling from a mobile phone. Carbondale, PA 18407. I had people tell me they called me, but my phone hadn't rang and I had zero missed call notifications. MP3 format, so you can choose whichever one you want. There is typically no legitimate reason for a person to receive such a call, and by answering, the scam artist is notified that your number is active, often leading to more scam calls. No dial tone. Many people rate WeQ4U the Best App on their mobile phones. I called Simple mobile to inquire about my service end date because I wanted to switch to another service provider. Adams Cable Service is a family owned Digital Cable TV, Broadband Internet and Digital VOIP Phone provider located at 19 N Main St. Residential Phone Support | Cox Communications. Automated phone bots keep interrupting your dinner with their pre-recorded marketing messages? Play the U. Another step you can take is disconnect the MAIN BASE UNIT from the phone jack and leave it disconnected for a few minutes (3 should be enough). Can people call me in Skype from their mobile or landline? Yes, but you'll need a Skype Number for them to call you on. Other services, such as toll-free dial-around enable callers to initiate a telephone call through a third party without exchanging phone numbers. Visit Vonage Deals to learn about home phone service that includes 20+ calling features, easy setup & low monthly prices. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a. If the child does not answer the phone or does not press the positive acknowledgement key, an automatic alert can be sent to the parents, school or neighbors. 24/7 Response & Support Center We're not just an emergency response system, we're a support network available at all times. com is an effective fraud prevention and identity verification service. Most phone companies charge a monthly fee for this service. When a call comes in, caller ID* details appear on your phone's display, informing you who is on the line. A: Fios Digital Voice offers a number of advanced calling features that traditional voice services do not, such as scheduled call forwarding or simultaneous ringing on multiple phone numbers. Call Screen is not a foolproof way to stop unwelcome calls. If you don't have a SIM card, you can still use your old phone for doing many things, including making calls. You can also change your voice, record your calls, or skip straight to voicemail. The Federal Trade Commission is making progress in locating and taking action against telemarketers responsible for these types of calls. Silent Circle’s products detect and prevent cyber threats aimed at mobile devices. Spectrum Home Phone deals include the most popular calling features at no additional cost. 60 per minute. Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. Whatever your reasons, things are a little difficult on an iPhone. You can even keep your existing phone. When someone calls or I try to access by *99 from the phone it states "The mailbox number you are trying to reach is not in service. Access Wireless serves the community by providing mobile phone service to income-eligible residents as part of the government-funded Lifeline Assistance program. The service charge is decided by the organisation you call, who must communicate it clearly. Check out our new site ComedyCalls. Re: "The subscriber you have dialed is not in service" Originally Posted by minkmink_84 when i get that its because the party im trying to reach has run out of minutes. A ringing phone does NOT require you to answer it immediately. The Company does not use “persistent cookies” or any other persistent tracking methods to collect personal information about visitors to its. Get help and support with Cox Voice Home Phone Service, from setting up features like voicemail and call forwarding to managing features like blocking unwanted calls and more. Only the person who reported a phone stolen can have it removed from the blacklist. On some phones, you can block calls from certain numbers or. There is typically no legitimate reason for a person to receive such a call, and by answering, the scam artist is notified that your number is active, often leading to more scam calls. Never sprint back to add to the meter – buy yourself more time wherever you are. Our rates to make and receive phone calls and for mobile data are small fractions of what the major carriers charge and typically with better coverage and faster data speeds and with transparent pricing. These calls may be connected through an automated technology. Me is dedicated to bringing you the best messaging service, the highest quality audio and video calls, and the most secure file share. 20 per minute. How to resolve the problem of when your cell phone will not make calls. Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. Callers on your call screen list will hear a polite voice message that you are not accepting calls right now. The receiving carrier is responsible for providing the name to the destination phone. Say hello, even if your friends and family aren't on Skype. Report caller ID spoofing to the Federal Communications Commission either online or by phone at 1-888-225-5322. You are not allowed to use this service for any illegal activites at any time. Not that it’s a bad product mind you but. Automated phone bots keep interrupting your dinner with their pre-recorded marketing messages? Play the U. This assumes: The number was previously working fine, and inbound calls had been completing as normal. Toll free forwarding or virtual number call forwarding enables to receive 800 number calls on any phone with call forwarding service. If you're disconnected from 911, the dispatcher will not have a way to call you back because the phone doesn't have a number. This hangs up the phone and releases your phone line. If you just want a listing in The Directory Enquiry service, your number will only be given to people calling 118500. This is the second time I've been through this with them. Discount Phone Calls Turn $15 calls into $3. To do this simply dial *#06# on your phone as if you were making a regular phone call. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. Acceptable Use Policy applies to all included calls. Canada numbers only route to our voicemail service. Check with your provider about options. Both the phone number and name are often available, but are not included with the basic free caller id service provided by phone companies. Select up to 30 phone numbers to block and automatically route them to a polite message stating that calls are not being accepted at this time. 20 per minute. The Reliance Global Call international calling card service offers you the most competitive rates, remarkable call quality and calling plans to cater to your needs. Like two months later I received latter from collection, so I called to T-Mobile management and explain again. Tips for avoiding unwanted texts. Instead, they will hear a message that the number that they are trying to reach is no longer in service. Inform him that since future calls will be a violation of an act of the U. People ask every day how they can reach someone at Microsoft to help with Hotmail and Outlook. Call pick up - answer a call on your own phone that’s ringing on another Featureline extension. Get affordable international calling to mobiles and landlines anytime - day or night. Cookies Cookies are small files that web servers place on a user’s hard drive. By inputting your account information and clicking the "Continue" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Many providers, like Spectrum, offer unlimited local and limited long distance calling with home phone service. Request a STAC over the Phone Call 7777 from your iD phone, or 0333 003 7777 from a landline. How to resolve the problem of when your cell phone will not make calls. Choose from one of these: * The call was placed from a real(-ish) number that does not accept incoming calls. The attendant camp-on service allows an electronic switching system Centrex attendant to hold incoming calls to busy lines. Quality business VoIP phone service, business Internet, business continuity, and business television solutions. When a call comes in, caller ID* details appear on your phone's display, informing you who is on the line. org only that the company has not tested this feature:. When I call a particular number from my home phone I always get the message :"Sorry the number you have dialled is not in service". And the answer keeps changing. Receive Calls Without Sharing Your Phone Number. Voice Mail Prompts in Spanish - Voice mail prompts are spoken in Spanish rather than English (for user, not caller) Call waiting caller ID - Displays the caller id of a call on your phone while you're on a phone call (call waiting caller ID phone required). Not only can you share files and data, you can use our screensharing function so you and your call partner can both see the exact same thing. Similar to blocked calls, Apple and Android call blocking cannot help to stop these unwanted callers because they will continue to call you from different spoofed numbers (especially if you answer the phone). I haven’t witnessed the customer service so im not going to bash them. Rep: I’m just trying to figure out what it is about Comcast service that you don’t want to keep. So you should treat the follow up the same way you would with a traditional interview and send a well-written personal letter. See 911 for details. No dial tone. netTALK provides Residential VoIP Phone Service which features Free Worldwide In-Network Calls and Unlimited 4G LTE Business Wireless Cellular Service at an affordable low-cost price with no contracts. Other services, such as toll-free dial-around enable callers to initiate a telephone call through a third party without exchanging phone numbers. Jim Jordan of Ohio acknowledged Republicans were trying to get Vindman to provide the names of others he spoke to after the July 25 phone call, in an effort to decide whom to call to testify. Outgoing calls are not a problem. Simply ask Alexa to call any of your Skype contacts or read a phone number out loud to call it. Keep in touch with friends and family across town and across the country with Mediacom’s Digital Phone service. If you enter your cell phone or mobile number in the Settings section of your account, you will get a text message whenever anyone calls into your conference line and you are not already present on the call. I had people tell me they called me, but my phone hadn't rang and I had zero missed call notifications. Let us know how you'd like us to handle each call scenario, we'll take it from there. The cancellation of the phone service on the line will be automatically so there is not need for you to contact Telstra. Select the person you want to call, and then select the audio , or video button. Place hundreds or even thousands of automated calls at once to your group. Well, until a company actually takes someone… Whoops!. At the scheduled time, everyone calls the dial-in number and enters the access code followed by pound or hash (#). You may get free calls to some numbers as part of your call. Select up to 30 phone numbers to block and automatically route them to a polite message stating that calls are not being accepted at this time. You can ask your phone service provider to block calls from specific numbers, but it may be more practical to screen all calls from. I have had to make multiple phone calls to have the money put back on my account and it is not there yet. I registered in a few places incduincl Facebook, and I am getting those calls quite often. Register online for their free Do Not Call List service; click on DO NOT CALL LIST and follow their instructions. Then this method will be super easy for you, too! Yay. Lifeline is intended to help individuals experiencing financial hardship stay connected to family members, schools and child care providers, as well as be reachable to potential. The cancellation of the phone service on the line will be automatically so there is not need for you to contact Telstra. Both MessageBank® and Telstra Home Messages 101 provide a personal answering service if your phone line is busy or you can't get to the phone. En español | Your phone number may be listed among the nearly 210 million on the National Do Not Call Registry — but you're still getting calls anyway, perhaps even more than before. Opt for a vanity number to identify your brand, or go with a toll-free or local number to focus your business either nationally or locally. Skype is available on the iPad, Android devices, and Windows 8 tablets. The phone wasn't working right and my mom had me send it to the phone company for repairs, not only did they not repair it cause it was a 4-year-old phone, but it was more broken than when we sent it. Digital Phone is an essential component in any home; it’s the perfect cell phone backup providing clear, quality service. phone number that really works! - It’s like a free second line to your phone - Clear calls on a new line - Turn your Android Pad into a real phone ☞ Cheap or Free International Calls Call any mobile/landline phone numbers in over 200 countries at super low rates. Back to Top. Call transfer - transfer a call to any other number number. The Telephone Reassurance service provides configurable automated daily phone calls and alerts for checking-in on those who live alone. And by the way, even when not tampered with, Caller ID gives no clues to whether a call is dialed directly or made by a robodialer. The cancellation of the phone service on the line will be automatically so there is not need for you to contact Telstra. This hangs up the phone and releases your phone line. Detailed Information. There should be three long tones associated with it. Find your phone on the map and never lose it again!. Access Wireless serves the community by providing mobile phone service to income-eligible residents as part of the government-funded Lifeline Assistance program. Payphones within USA, Canada, Puerto Rico, US VI No. I am probably one of the few people who still live in the stone age and have a landline phone. Stop the vehicle in a safe and legal manner before attempting these operations. Chrome for Android automatically detects phone numbers and allows users to click to call, but does not wrap the phone numbers in hyperlinks or apply any special styles. Frequently asked questions page. A number of companies, including CPR Global, Stop These Calls and the Telecom Preference Service (another name for the aforementioned Telecom Protection Service) also offer call-prevention services. org to find local services and get help today. Block or unblock calls. • You are unable to receive inmate calls on your cell phone, office phone, hospital phone or other commercial phone numbers • Your local telephone company does not bill for inmate collect calls • Your phone number is blocked from receiving inmate collect calls • You have a high collect call bill and want to manage your calling budget. It can make calls in the US over the internet and send and receive text messages, without you having to pay for any phone service. Help for Yahoo Account Select the product you need help with and find a solution. Almost all phone service not working. The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls. Things are getting better, but it still feels like we’re dealing with variations on the theme of “You don’t. When callers dial your Virtual Number (or a phone number that points to your Virtual Number), they suddenly encounter a busy signal or an audio message that says the number is not in service. Maybe not, from a cell phone. Outgoing calls are not a problem. So I checked it myself by calling my cell phone from a landline and it's true -- my phone doesn't ring, show an incoming call or display a missed call notification. Introducing Satellite Phone Co’s Choice Plans. For now, free phone calls are available to India, the USA, Pakistan, and a few other countries. They may be within your area code or a different one - across town, or in the next county. Contact PR team for media inquiries. No coins? No problem. Check out our new site ComedyCalls. Callers on your call screen list will hear a polite voice message that you are not accepting calls right now. 14 per minute for international calls TO cell phones. Call transfer - transfer a call to any other number number. 1 second, then on for. For Spanish, dial 866-320-3075. org only that the company has not tested this feature:. A check in service for seniors. The attendant camp-on service allows an electronic switching system Centrex attendant to hold incoming calls to busy lines. Learn how to use your mobile phone without SIM card or an active cellular service plan. Residential Phone Support | Cox Communications. government has established a “do not call” registry where you can list phone numbers you want blocked from unsolicited calls such as from telemarketers. The PennyTalk international calling card is the only phone card you will ever need. later, and it said that the subscriber number. Technical assistance with your HP products & services. Set up Skype on Alexa Skype calling with Alexa is currently available in the US, the UK, Canada, India, Australia, New Zealand, France, Germany, Italy, Mexico and Spain. An introductory phone call or interview is extremely common in today's job market. However, some smaller cell phone operators do not have an agreement with a Jamaican cell phone operator and therefore placing or receiving calls in Jamaica will not be possible even if the phone itself is working properly. Sunshine 811 does not dispatch locators to locate underground utilities. So you've decided you need to record a phone call. com® is a free, unbiased service started to help consumers make wise choices among all of the cellular, mobile and wireless phone companies that serve each area of the U. ) may work over Wi-Fi or cellular data, but you must contact the a. When you join TPG's Naked ADSL2+ service, your phone line is transferred to TPG's ADSL2+ infrastructure. When should I use 101? You should call 101 to report crime and other concerns that do not require an emergency response. If at any time you decide to cancel your subscription, you may contact customer service at 1-800-872-0001 and the full amount of any balance over $10. Telemarketers are required to comply immediately with any do-not-call request you make during a call. Call over 65 destinations for as low as 2 cents per minute. Other than that, Google won’t pick up the phone to call you unless you request the call. People DO judge you by the tone of your voice and what you say. Report caller ID spoofing to the Federal Communications Commission either online or by phone at 1-888-225-5322. Call them back when you are ready. That the phone service does random calls with her number. User must enter the pin on phone. A Telephone Call.